Whatsapp Integration for Ecommerce Application

644e904fa95f11e1c3a3bfbf_Quick and Easy Guide to Developing a WhatsApp Chatbot in 8 Easy Steps!
Overview

The primary aim of this case study revolves around the creation and implementation of an ecommerce platform specifically designed to function seamlessly within the Whatsapp messaging application. This innovative platform is geared towards facilitating user interactions and transactions entirely through chat-based conversations.

Context and Challenge

Problem Statement:

The client's goal is to develop an application enabling users to buy products through chat interactions using the business number. Users can register by initiating a conversation with a simple "Hi" message and subsequently view, pay for, and manage their orders within the same chat interface.

Project Goals and Objectives:
Challenges:
Solution

By following these detailed steps, we have effectively enabled Whatsapp Business within the Meta platform, manage products, integrate catalogs, utilize existing e-commerce infrastructure, and create webhooks for user interactions, thereby optimizing ecommerce operations and enhancing user experiences.

Technology Used

India

No 22, Sivaram Nagar,
2nd Cross Street East, Sungam, Ramanathapuram,
Coimbatore – 641045.

Development Centre
R266+QPJ, Bhagavathipalayam, Kinathukadavu, Coimbatore, Tamil Nadu 642109.

t: +91 96296 55502
e: office@digital-garage.in

Kingdom of Saudi Arabia

1st Floor, Rajia Building
Abi Jaafar Al Mansour Street, Riyadh.

e: office@digital-garage.in

United Arab Emirates

7th Floor, Aspin Commercial Tower
Sheikh Zayed Road, Dubai.

e: office@digital-garage.in

United States

99 Rand Drive
Searcy, Arkansas 72143.

e: office@digital-garage.in

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